Tell us what you need. We review your request and identify which provider, service, or resource to connect you with. 

No. Submitting a referral does not guarantee that a provider will accept your request, have availability, meet your needs, provide services in your area, or offer services at a particular price. We will do our best to connect you with an appropriate resource, but the final decision to provide services belongs to the service provider.

There is no charge to submit a referral request through our referral service unless we specifically state otherwise. However, the service provider may charge for the service they provide. Before agreeing to services, we encourage you to ask the provider about pricing, fees, payment requirements, cancellation policies, and any other costs.

We make reasonable efforts to work with appropriate providers and organizations, but we cannot guarantee the quality, availability, pricing, performance, results, or conduct of an independent service provider. The provider is responsible for the services they provide. We encourage you to ask questions, verify credentials when appropriate, review agreements carefully, and make an informed decision before hiring or purchasing services.

Generally, no. Service providers participating in our referral network are independent businesses, professionals, organizations, or contractors unless specifically stated otherwise. A referral does not create an employment, agency, or professional relationship between you and our organization.

Yes. Please let us know if cost is a major concern when submitting your request. While we cannot guarantee free or discounted services, we may be able to identify providers offering reduced rates, community assistance, payment options, nonprofit services, or other resources. When available, we may also direct you toward programs that provide financial assistance.

Our referral service is not intended to replace emergency services. If you are experiencing an immediate emergency or a situation involving an immediate threat to someone’s health or safety, contact the appropriate emergency service or qualified professional. For non-emergency needs, you can submit a referral request and we will help you explore available options.

We only want the information necessary to understand your request and help identify an appropriate referral. Depending on the service, we may ask for information such as: 

• Your name
• Preferred contact information
• General location
• Type of service needed
• Description of what you need help with
• Preferred timeframe
• Accessibility or communication needs
• Other information necessary to complete the referral

Please do not include highly sensitive information unless it is specifically requested and necessary for the referral.